Question 1

What types of construction services do you offer?

Accepted Answer

We offer a comprehensive range of construction services including kitchen renovations, bathroom remodeling, home additions, new home construction, deck building, interior and exterior painting, custom carpentry, and flooring installation. Our team handles projects of all sizes from small renovations to complete custom homes.

Question 2

How long does a typical renovation project take?

Accepted Answer

Project timelines vary depending on the scope and complexity. A bathroom renovation typically takes 2-3 weeks, kitchen renovations 4-6 weeks, and home additions 2-4 months. We provide detailed timelines during our consultation and keep you updated throughout the project.

Question 3

Do you provide free estimates?

Accepted Answer

Yes! We provide free, detailed estimates for all our services. Our team will visit your property, assess your needs, and provide a comprehensive quote that includes materials, labor, and timeline. There's no obligation and no hidden fees.

Question 4

Are you licensed and insured?

Accepted Answer

Absolutely. Swanson Construction is fully licensed, bonded, and insured in North Carolina. We carry comprehensive liability insurance and workers' compensation to protect both our team and your property during all projects.

Question 5

What areas do you serve?

Accepted Answer

We primarily serve Wilmington, NC and the surrounding coastal areas including Wrightsville Beach, Carolina Beach, Leland, Southport, and other communities within a reasonable distance. Contact us to confirm service availability in your specific area.

Question 6

How do you handle permits and inspections?

Accepted Answer

We handle all necessary permits and coordinate required inspections as part of our service. Our team is familiar with local building codes and regulations, ensuring your project meets all safety and compliance requirements.

Question 7

What is your payment schedule?

Accepted Answer

We typically work with a payment schedule that includes a small deposit to begin work, progress payments tied to project milestones, and final payment upon completion. We never require large upfront payments and will discuss the specific payment schedule during your consultation.

Question 8

Do you warranty your work?

Accepted Answer

Yes, we stand behind our craftsmanship with comprehensive warranties. We provide warranties on our workmanship and help facilitate manufacturer warranties on materials. Specific warranty terms vary by project type and will be detailed in your contract.

Question 9

Can you work with my existing design or do you provide design services?

Accepted Answer

We can work with your existing plans, your architect's designs, or provide design consultation services. Our experienced team can help you refine ideas, suggest improvements, and ensure your vision is both beautiful and structurally sound.

Question 10

How do you ensure quality throughout the project?

Accepted Answer

Quality is our top priority. We use skilled craftsmen, quality materials, and maintain strict standards throughout every phase. Our project managers conduct regular inspections, and we welcome client walk-throughs to ensure everything meets your expectations.

Question 11

What happens if there are unexpected issues during construction?

Accepted Answer

We conduct thorough assessments before starting any project to minimize surprises. However, if unexpected issues arise (like hidden structural problems), we'll immediately communicate with you, provide options, and get your approval before proceeding with any additional work.

Question 12

How far in advance should I schedule my project?

Accepted Answer

We recommend scheduling 4-8 weeks in advance, especially during peak construction seasons (spring and summer). However, we can often accommodate urgent projects and will work with your timeline whenever possible.

Frequently Asked Questions

Still Have Questions?